This policy explains how Mostbet India may collect, use, share, retain and protect personal information connected with account registration, service activity, transactions, identity checks and communications.
Scope of This Policy
The policy covers people who register for or use Mostbet India. It applies to personal information associated with account administration, profile management, service activity, transactions, security checks and communications. It also explains the Mostbet brand’s privacy practices concerning information use, disclosure, retention, protection and user requests.
Information That May Be Collected
The information involved depends on how a person registers, manages an account, uses the service, conducts transactions or communicates with Mostbet.
| Data Category | Examples | Purpose |
|---|---|---|
| Account and contact details | Registration, profile and communication information supplied by the user | Account administration, security and communication |
| Device and technical information | Technical records generated when the service is accessed | Service operation, analysis and fraud prevention |
| Transaction records | Records of account-related payments and activity | Transaction processing, dispute handling and compliance |
| Verification information | Information requested during identity checks | Identity verification, security and compliance |
| Service communications | Messages and requests concerning the service | Support and request handling |
Account and Contact Data
Information provided during registration, profile management or communications may be used to administer accounts, maintain records, issue relevant notices, answer enquiries and protect account security. The precise information depends on what the person submits.
- Email: support@mostbet.com
- Email: techsupport@mostbet.com
- Email: id@mostbet.com
- Telegram: https://t.me/mbeng_bot
Device, Transaction and Verification Data
- Technical records may support service operation, performance analysis and security monitoring.
- Account transaction records may be processed for reconciliation, activity reviews and dispute handling.
- Verification information may be reviewed to confirm identity and meet security or compliance requirements.
How Personal Information May Be Used
Personal information may be used to create and administer accounts, deliver requested services, process transactions and provide operational communications. It may also support identity verification, security monitoring, fraud prevention, dispute resolution and compliance. Relevant service information may be analysed to diagnose technical issues, assess performance and improve service features in line with the purposes for which it was collected.
Cookies and Tracking Technologies
Mostbet may use cookies and similar technologies to operate essential functions, maintain sessions, remember preferences and assess service performance. Functional technologies support account features, while analytical technologies help explain service usage. Where relevant controls are available, visitors may change consent preferences or browser settings. Blocking certain technologies can affect functions that depend on them.
Sharing With Service Providers
Personal information may be shared with service providers where necessary for payment operations, verification, security, communications, technical functions or compliance. The information disclosed depends on the service being performed and the relevant account activity.
Payments and Identity Verification
- Necessary transaction information may be processed to conduct payment operations and related security checks.
- KYC applies, so identity information may be reviewed as part of account verification.
- Verification may be required for withdrawals to support account security and compliance requirements.
Legal and Regulatory Requests
Information may be disclosed in response to a valid lawful or regulatory request. The Mostbet company operates under licence number OGL/2024/597/0249 from the Curaçao Gaming Authority. Relevant information may be provided when necessary for regulatory oversight or to meet an applicable disclosure requirement.
International Data Transfers
Personal information may be processed across borders when relevant service providers or operational functions are based in different countries. The handling of that information depends on the purpose, the parties involved and applicable requirements. Cross-border processing is limited to information needed to perform the relevant operational, security or compliance function.
Retention and Security
Mostbet uses SSL encryption and account and security controls to help protect information during transmission and account use. No security measure can remove every risk. Retention depends on the original purpose and relevant operational, security, dispute-handling and compliance needs. Information may be deleted or anonymised when continued retention is no longer necessary.
User Rights and Choices
Individuals may submit privacy requests and manage available preferences concerning their information. Identity confirmation may be required to prevent unauthorised access or disclosure. Requests can also be subject to applicable restrictions and legitimate operational or compliance needs.
Access, Correction and Deletion
A user may request access to personal information, correction of inaccurate details or deletion of information. Relevant account context and a clear description of the requested action can assist assessment. Deletion is not guaranteed where information must continue to be retained for security, dispute or compliance purposes.
Marketing Preferences
Marketing choices may be changed through available communication preferences or account controls. A change to promotional preferences may not affect operational, transactional or security notices, which are handled separately because they concern the account or requested services.
Protection of Minors
The service is not intended for minors. If information indicates that an account may involve an underage person, Mostbet may investigate, restrict associated activity or take another appropriate protective measure. Information involved in that review may be processed for account security and compliance purposes.
Third-Party Links
Mostbet may link to independently operated websites or services. Those destinations maintain their own privacy notices and practices. This policy does not govern how an independent third party collects, uses, shares, retains or protects information after a person leaves the Mostbet service.
Contact
Privacy requests concerning Mostbet India should be sent through the privacy contact route available within the service. Requests should include useful account context but no unnecessary sensitive information.
- Email: support@mostbet.com
- Email: techsupport@mostbet.com
- Email: id@mostbet.com
- Telegram: https://t.me/mbeng_bot
| Request Type | Contact Route | Information to Provide |
|---|---|---|
| Access request | Available privacy contact route | Account context and requested information |
| Correction request | Available privacy contact route | Account context and inaccurate details |
| Deletion request | Available privacy contact route | Account context and requested scope |
| Marketing preference | Privacy contact route or account control | Preference to be changed |
These details help route each request correctly. Identity confirmation may be required before account information is disclosed or changed.
FAQ
The following answers summarise key parts of this policy:
What information may be collected?
- Mostbet may collect account and contact details, technical records, transaction information, verification information and service communications. The categories involved depend on the person’s account activity and interactions.
Can users request a correction?
- Yes. A correction request may be submitted through the available privacy contact route. Relevant account context and identification of the inaccurate information can assist assessment, but no specific outcome is guaranteed.
How long may information be retained?
- Retention depends on the processing purpose and applicable operational, security, dispute-resolution and compliance needs. There is no single fixed period stated for every category of information.
Are third-party services covered by this policy?
- No. Independently operated third-party services are governed by their own privacy notices and practices. Their notices should be reviewed before personal information is submitted.